IMPORTANT NOTE: Social Security and Medicare do not make phone calls. If either entity needs information from you they will send a letter. They only communicate via the US Postal Service.

“If anyone calls you and asks you for information such as your social security number or Medicare ID number – HANG UP!”

I have been getting a lot of calls recently from clients saying they have been called by someone pretending to work for Social Security or Medicare. They start the conversation innocently enough but then they ask for your Medicare ID number or Social Security number or bank information. If this happens to you – HANG UP!

Social Security and Medicare already have this information. They would never need to ask you for it.

  • Hang up. If someone calls claiming to be from Medicare, asking for your Social Security number or bank information to get your new card or new benefits, that’s a scam.
  • Don’t give personal information to a caller claiming to be from Medicare. You can’t trust caller id. These calls can be spoofed so they look like they’re coming from Medicare even when they’re not. Before you give any personal information, initiate your own call to Medicare at 1-800-MEDICARE.
  • Report the call. Report Medicare imposters at 1-800-MEDICARE or The more they hear from you, the more they can help fight scams.

The video below will help you recognize the scammers who ask for your Medicare number so you can get a back or neck brace or who say they need your information or money so you can get a new Medicare card. And you’ll hear from an FTC expert about how to avoid these scams:

The FTC worked with AARP to create a series of videos about imposter scams – including Medicare scams, IRS imposters and robocalls. While the videos are aimed at older Asian Americans and Pacific Islanders, the tips apply to everyone. Watch the video below about how you can protect yourself from Medicare scams: 

For more information about stopping imposter scams, visit And to learn about how to stop unwanted calls, including using call blocking technology, go to

Have more Questions? I can help!

If you would like help finding answers to your questions, you can call me directly at 207-370-0143 or use my simple form on the CONTACT page of this site to send an email message. I am always happy to help!

The best part about working with me is that it costs you nothing! I am paid by the insurance companies in the form of a commission when I enroll someone in a plan. This is the same way it works when you buy car insurance or your home owners insurance. You do not pay anything to the agent and you will pay the same price for your insurance that everyone pays whether they had my help or not.

“My goal is to help people and I have found great joy in being able to offer my services to people who need my help.”

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